Friday, May 18, 2012

Walk-thru

Every week at Associated Storage a walk-thru gets done. 


The walk-thru involves looking at every single unit we have, and making sure those units have a customer lock, a  green lock, or that are over lock.


The customer lock is any type of lock that customers use to secure there unit, green locks are our company lock, and over lock units are units that have an additional lock, which is red, we over lock these customers because they have not paid, as described on their lease. 


It involves looking close to catch those units that are empty, because of a customer moving out, and not notifying us, or units that need to be over locked and are not. 


When doing the walk-thru other details are involved, for example; looking at any damages around the property, double locks on units, or even something not right on the premises.


Lots of detail is involved, and having the time to make sure that everything is proper in the premises is very essential. 


Any of our associates can do the walk-thru!


When the walk-thru gets done, they are kept as reference. We look back at them to make sure everything gets done, and to make sure we are on top of things.


This helps us to make sure we are providing the best self storage experience to our customers. 


Wednesday, February 15, 2012

Services Offered at Associated Storage

Associated Storage offers a wide variety of services to help make your self storage experience more convenient. At Associated Storage we offer U-Haul to help make you r move to our facility easier!
We also offer E-Waste Recycling so you can easily dispose of unwanted electronics in a safe and secure environment with GreenSpot. GreenSpot is a self storage e-waste company that is used industry wide.
At Associated Storage we also have partnered up with Planet Aid to help you be able to donate your unwanted clothing and shoes.
Our newest service is with a company called Pro-Shred. Pro-Shred makes getting rid of those documents that you would not want to throw in trash a lot less worry!
As you can read, self storage at Associated Storage is not just great self storage, but a one stop shop for some of the other needs that come up when you are moving!

Monday, January 23, 2012

Excellent Opportunity


After your customer has decided that they are going to rent with your facility, sitting down with them and going through the lease is an excellent opportunity to educate them and build that relationship.  At Associated Storage our customers get to come in and sit down with our staff after the decision has been about which storage unit will fit their needs.  
During the lease process, our staff goes over the rules and lease policy. The customer is encouraged to read the lease. Our staff does take the time to educate the customer on using their gate code, the rules at the facility as so much more.   The most important part of this is that we are getting to know you, the customer. You as the customer are getting to know our staff and about utilizing self storage.
I enjoy hearing our customers talk about how they like our personalized service and how our staff calls them by name.   I especially like hearing that our customers who have left, have returned because we took the opportunity to build that relationship and that the customer feels welcomed back.
Here at Associated Storage we look forward to helping you with all your questions about storage so you can make an educated choice, but more important we want to build that long lasting business relationship with each customer to insure their satisfaction in self storage. Happy renting!

Monday, January 16, 2012

E Waste Recycling Program

Did you know that we offer an E Wast Recycling Program here at Associated Storage.  Our address is 9434 Kearny Mesa Road, San Diego, CA 92126. Our Phone number is 858-693-1717. The items below are what we can accept! Thank you.

We will see you soon! Cindy

Televisions                          Computers (CPU)       Computer Monitors
LCD Screens                        Laptops                         Computer Mice
Tape & Zip Drives              Hard Drives                  DVD Players
Fax Machines                      Keyboards                    VCR / BETA machines
Cables & Cords                   Printers                         Radios
Loose PCBA's                      Cell phones                   Stereo Components
Ink & Laser Cartridges     Microwaves                  Rechargeable Batteries
CD's/DVD's                          Audio/ Video Tapes