Friday, May 18, 2012

Walk-thru

Every week at Associated Storage a walk-thru gets done. 


The walk-thru involves looking at every single unit we have, and making sure those units have a customer lock, a  green lock, or that are over lock.


The customer lock is any type of lock that customers use to secure there unit, green locks are our company lock, and over lock units are units that have an additional lock, which is red, we over lock these customers because they have not paid, as described on their lease. 


It involves looking close to catch those units that are empty, because of a customer moving out, and not notifying us, or units that need to be over locked and are not. 


When doing the walk-thru other details are involved, for example; looking at any damages around the property, double locks on units, or even something not right on the premises.


Lots of detail is involved, and having the time to make sure that everything is proper in the premises is very essential. 


Any of our associates can do the walk-thru!


When the walk-thru gets done, they are kept as reference. We look back at them to make sure everything gets done, and to make sure we are on top of things.


This helps us to make sure we are providing the best self storage experience to our customers.